Medilase Hair Removal Centre Limited 香港招聘

About Medilase Hair Removal Centre Limited

Facebook Recruitment:

https://www.facebook.com/HBS-Recruitment-245443122893983/?modal=admin_todo_tour

Website:

www.medilase.com.hk

Senior Customer Relations Officer - CALL CENTER (Medical Beauty, 5 Days’ work)

THE ROLE:

Reporting to the Assistant CRM Manager, the ideal talent will handle customer inquiries via in & out bound calls to establish sound and sustainable customer relations. In addition, the selected will be expected to make warm calls to customers sourced from our database for new services / products introduction and promotions.

Apart from the business development tasks mentioned above, the talent has to assist the Supervisor to handle occasional customer complaints over the phone. Also, involvement in ad-hoc projects is also one of the important tasks. 

REQUIREMENTS:

  • Diploma holder or above;

  • At least possesses 4 years’ relevant experience earned from call center;

  • Fluency in Cantonese is a MUST with nice telephone manner and sound communication skill

  • English and Mandarin speaking are preferred but not essential;

  • Priority will be given to candidate who can be available immediately.

Senior Human Resources Officer (Medical Beauty, 5 Days’ work)

THE ROLE:

Reporting to the SHRM of the Group, the SHRO will be mainly focusing on Talent Acquisition in the beginning stage of joining. He or she is expected to recruit office staff up to Assistant Manager level and also branch staff, such as Business Consultant, CS Officer and Therapist.

As the Company advocates personal growth, the SHRO will be rotate to C&B and given with more different opportunities in order to achieve the goal of being an HR Generalist and business partner to the Company. 

THE HR OPPORTUNITY:

Being one of the important members of the team of 6, we are emphasizing one-team-one-goal, love and care. As such, we are eager to have a member who sees HR as his or her life career but no others. In return, we will offer the right candidate with both on-the-job training as well as education subsidies to finance further HR related education and training.

REQUIREMENTS:

Qualified candidate should possess at least 6 years of Talent Acquisition experience, preferably earned from beauty or retail industries, MNC experiences will be a plus. Applicant should be a degree holder majored in HR or Business Management and well-versed in both written and spoken English as well as Chinese.

Business Development Ambassador

(Walk-in Interview, Monday to Saturday)

JOB RESPONSIBILITIES:

Being BDA of MediLASE, you are expected to expand and develop the clientele through your referral network. After attending Orientation and Training program, you will be equipped well with expertise of communication skills, treatment knowledge and market information. Both classroom and on the job training will be provided to you intensively during the probation. Providing client consultations is also one of the major duties for BDA that you have to build good relationship with customers to enhance brand loyalty.

REQUIREMENTS:

  • Associate Degree holder or above

  • Proficiency in Cantonese, Mandarin and English is a plus

  • Proactive, energetic and responsible

  • Excellent interpersonal and communications skills

FRINGE BENEFITS:

  • 5 day-week, Saturday & Sunday off / Any other day and Sunday off

  • 8 to 16 days of paid annual leave

  • Performance and attendance Allowances

  • Comprehensive and professional on-job training

  • Medical benefits

  • Dental benefits

  • Paid birthday and marriage leave

  • “Best staff” award scheme

  • Free products and treatments per month

  • Referral bonus

Senior Customer Services Supervisor (Centre)

THE COMPANY:

Being one of the market leaders in the industry, HBS Group has over 240 headcounts and 6 treatment centers around the SAR located at prime areas in HK, such as CWB, TST and MK. With a view to catching up with the expansion, we are inviting capable talent to join and lead our CS team.

THE ROLE:

Reporting to the Centre Manager, the Senior CS Supervisor will be mainly focusing on managing and supervising a team of small size CS members. He or she is expected to coordinate and lead customer service team to achieve and sustain six-star service standard for one of our hair removal centres and medical beauty aesthetic centres located in MK, TST or CWB.

The ideal candidate should be able to maintain and monitor the service standard of CS members under his or her supervision, also review and report service issues and business initiatives to the company.

REQUIREMENTS:

  • Diploma holder or above;

  • 6 years solid experience in customer service;

  • CS experiences earned from five-star hotels, hospitality, luxury retail, fine dining or related area;

  • Customer-oriented attitude with excellent leadership, communication and interpersonal skills;

  • Excellent in judgement, problem solving and decision-making;

  • Positive, self-motivated, patient, able to work independently under pressure.

Customer Services Officer / Assistant (Centre) 客戶服務主任/助理 (店舖)

工作範圍:

  • 接待顧客及解答顧客一般查詢

  • 為顧客安排電話預約服務

  • 一般文書處理

  • 與顧客建立良好關係

職位要求:

  • 具相關客戶服務工作經驗

  • 流利廣東話

  • 具基本電腦操作知識

  • 待人有禮、熱情主動、對客戶服務有熱誠

優厚福利:

  • 每月7天例假

  • 有薪年假最多16天

  • 醫療福利

  • 每月免費產品及療程

  • 團體/個人業績奬金

  • 員工購物優惠

  • 介紹人奬

  • 每天工作時間:  9 小時 (須輪班工作)

店舖營業時間: 

  • 星期一至五: 上午11:00 – 下午 9:30

  • 星期六: 上午10:30 – 下午 9:30

  • 工作地點:尖沙咀/ 銅鑼灣/ 旺角

業務拓展大使 (五天工作,歡迎地產 / 美容 / 保險 / 金融從業員)

工作範圍:

  • 聯糸公司所提供的客人推介激光脫毛及水原共生療程

  • 透過個人網絡和社交平臺開發客戶群,推介療程

  • 參與公司公關活動,聯系及與KOL溝通

  • 跟進每位客人的療程紀錄,並與每位客人保持良好的關係,提升客人對公司品牌的忠誠度

職位要求:

  • 有一年或以上銷售經驗

  • 副學仕或以上教育程度

  • 良好笑容,待人熱誠有禮、主動、富責任感

  • 能夠提供優質專業的光學療程知識

  • 能夠提供專業的光學護理建議給顧客

  • 由心出發,以客人利益為先,誠實

  • 以團體目標為先,與不同崗位同事緊密合作,發揮合作精神

優厚福利:

  • 8小時工作,逢星期六日休息

  • 朝九半晚六半或朝十晚七,不需加班

  • 有薪年假最多16天

  • 專業在職培訓及清晰晉升階梯

  • 醫療福利

  • 牙科福利

  • 生日假及婚假

  • 勤工及工作表現獎

  • 卓越員工額外獎賞

  • 每月可享免費產品及療程

  • 員工購物優惠

  • 介紹人奬金

光學治療師 Therapist

工作範圍:

  • 了解顧客需要,提供及講解正確護理知識給顧客,協助顧客改善毛髮問題

  • 跟進每位顧客的療程紀錄,並與顧客保持良好的關係,提升顧客對公司品牌的忠誠度

  • 確保服務及儀器於安全的情況下操作使用

職位要求:

  • 良好笑容,待人熱誠有禮、主動、富責任感

  • 1 年以上儀器使用 / 醫學美容護理經驗

  • 能夠提供專業的光學療程/美容護理知識給顧客

  • 為人誠實,待客由心出發,以顧客利益為先

  • 良好團隊精神,能與不同崗位的同事緊密合作,發揮合作精神

優厚福利:

  • 8小時工作,逢星期日休息,每月6天例假

  • 有薪年假最多16天

  • 專業在職培訓及清晰晉升階梯

  • 醫療福利

  • 牙科福利

  • 生日假及婚假

  • 勤工及工作表現獎

  • 卓越員工額外獎賞

  • 每月可享免費產品及療程

  • 員工購物優惠

  • 介紹人奬金

光學療程總監 Consultant

工作範疇:

  • 跟進每位客人的療程紀錄,並與每位客人保持良好的關係,提升客人對公司品牌的忠誠度

  • 執行光學療程的銷售,提升銷售額及擴大客源

  • 與客人保持緊密的溝通,依據客人的要求及需要,提供各項光學療程給客人

  • 一般店鋪運作及相關文書工作

  • 協助及培訓初級同事

職位要求:

  • 銷售: 1年 (必須具備)

  • 良好笑容,待人熱誠有禮、主動、富責任感

  • 能夠提供優質專業的光學療程知識

  • 能夠提供專業的光學護理建議給顧客

  • 由心出發,以客人利益為先,誠實

  • 以團體目標為先,與不同崗位同事緊密合作,發揮合作精神

優厚福利:

  • 8小時工作,逢星期日休息,每月6天例假

  • 有薪年假最多16天

  • 專業在職培訓及清晰晉升階梯

  • 醫療福利

  • 牙科福利

  • 生日假及婚假

  • 勤工及工作表現獎

  • 卓越員工額外獎賞

  • 每月可享免費產品及療程

  • 員工購物優惠

  • 介紹人奬金

工作地點 : 旺角 / 尖沙咀 / 銅鑼灣

Qualified candidate please send email to johnson.lau@healthologybiosci.com or WhatApp us at 6489 7116, for more details.