K. Wah International Holdings Limited 嘉華國際(香港)招聘
K. Wah International Holdings Limited (“KWIH"), listed in Hong Kong in 1987, is the property flagship of K. Wah Group. An integrated property developer and investor with a foothold in the Pearl River Delta and Yangtze River Delta regions, KWIH encompasses a portfolio of premium residential developments, Grade A office towers, retail spaces, hotels and serviced apartments. We blend architectural design, quality, functionality and premium building services in all our properties to set a new standard of quality modern living. Adopting a prudent yet progressive strategy along with a keen market sense and strong funding capability, KWIH has always been focused and selective in expanding its land bank in Hong Kong and Mainland China, in order to drive sustainable growth and promising earning.
Customer Services Officer
Responsible for delivering handover and customer services for new residential development projects and property sales
Handle all enquiries in a courteous manner
Identify and deal with customer complaints and requests in a proactive manner
Collect customer feedback on service to continuously enhance service quality
Respond to written or verbal customer inquiries in a timely manner as needed
Handle ad-hoc assignments and other duties as required
Diploma holder or above
Minimum 2 years' experience in customer services with strong customer-facing skils
Experience with handover of residential properties or property sales preferred
Good telephone manner and interpersonal skills
Able to work under pressure in a customer-facing environment
Proficiency in both written and spoken English and Chinese; basic skills in Mandarin
Site Clerk (6 months renewable contract)
Provide administrative support to the Handover Team
Perform data entry, handle general administrative work and filing duties
Compile operation reports
DSE / CSE or above
Knowledge of Microsoft Excel and MsWord.
Proficiency in Chinese and English word processing
Attention to details
Interested parties please send resume with salary expectation and availability to Human Resources Department, K. Wah International Holdings Limited, 29/F, K. Wah Centre, 191 Java Rd., North Point, H.K. or by e-mail to firstname.lastname@example.org.
All Personal data collected will be used for recruitment purpose only. All applications will be retained for a maximum period of 2 years and may be considered for other suitable positions within the Group.