JW Marriott Hotel Hong Kong 香港JW萬豪酒店招聘

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About this employer

Start Your Journey With Us

Here’s To Your Journey with JW Marriott Hotel Hong Kong.

JW Marriott Hotel Hong Kong is one of Marriott International’s 30 renowned hotel brands. As the world’s leading Hospitality Company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

The JW Marriott Hotel Hong Kong located at One Pacific Place, 88 Queensway, Admiralty is currently hiring!

It’s a powerful feeling, to belong. It’s finishing each other’s thoughts. Laughing at the same jokes. It’s that moment you feel truly and completely yourself. It’s working with people who treat you like family. At Marriott we know that when you feel at home, you’ll make our guests feel at home. If this sounds like the place for you, join us.

Marriott International, Inc., is a leading lodging and hospitality company that develops, operates, and franchises hotels, corporate housing and related lodging facilities worldwide. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Today, Marriott International has more than 6,100 lodging properties located in the United States and 120other countries and territories.

JW Marriott Hotel Hong Kong, the first JW Marriott brand in Asia is situated in the prestigious Pacific Place complex, offering 602 luxurious guestrooms; 8 superb food & beverage venues; dedicated events and meeting services; and leisure facilities. Named Aon Hewitt Best Employer in Hong Kong in 2011, 2013, 2015, 2016 and 2017, we are looking for people who are passionate about providing exceptional guest service to be part of our dynamic team.

Engineering Administrative Assistant

  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.

  • Transmit information or documents using a computer, mail, or facsimile machine.

  • Operate standard office equipment other than computers.

  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.

  • Handle incoming and outgoing mail, including date stamping and distributing incoming mail.

  • Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.

  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.

  • Enter and locate work-related information using computers and/or point of sale systems.

  • Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.

  • Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.

  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.

  • Perform other reasonable job duties as requested by Supervisors.

Room Attendant 房務員

What you’ll do:

  • Replace guest amenities and supplies in rooms

  • Make beds and fold sheets

  • Remove trash, dirty linens and room service items

  • Greet guests and take care of requests

  • Straighten desk items, furniture and appliances

  • Dust, polish and remove marks from walls and furnishings

  • Vacuum carpets and floor care duties    

Perks you deserve:

  • We’ll support you in and out of the workplace by offering:

  • Team-spirited coworkers

  • Encouraging management

  • Wellbeing programs

  • Learning and development opportunities

  • Discounts on hotel rooms, gift shop items, food and beverage

  • Recognition programs

What we’re looking for:

  • A warm, people-oriented demeanor

  • A team-first attitude

  • A gift for paying attention to the smallest details

Station Attendent 初 級 廚 師 (The Lounge, JW Cafe, Main Kitchen)

Job Descriptions:

  • Prepare fresh ingredients for cooking according to recipes/menu

  • Cook food and prepare top-quality menu items in a timely manner

  • Test foods to ensure proper preparation and temperature

  • Operate kitchen equipment safely and responsibly

  • Ensure the proper sanitation and cleanliness of surfaces and storage containers

Requirements:

  • Great teamwork skills and attention to detail

  • Positive outlook and outgoing personality

  • Previous kitchen experience is a big plus

Concierge Assistant (Bell Attendant) - 行李員

Job Descriptions:

  • Greet and escort guests to rooms.

  • Open doors and assist guests/visitors entering and leaving property.

  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.

  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).

  • Transport guest luggage to and from guest rooms and/or designated bell area.

  • Assist with luggage storage and retrieval.

  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.

  • Supply guests with directions.

  • Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.

  • Communicate parking procedures to guests/visitors.

  • Perform other reasonable job duties as requested by Supervisors.

Front Desk Clerk

Job Descriptions:

  • Able to work overnight

  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.

  • Process all payment types such as room charges, cash, checks, debit, or credit.

  • Process all check-outs including resolving any late and disputed charges.

  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.

  • Coordinate with Housekeeping to track readiness of rooms for check-in.

  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.

  • Supply guests with directions and information regarding property and local areas of interest.

  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

  • Complete designated cashier and closing reports in the computer system.

  • Cash guests' personal checks and traveler's checks.

  • Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Executive Sous Chef

Job Descriptions:

  • Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions.

  • Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility.

  • Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced.

  • Responsible for guiding and developing staff including direct reports.

  • Must ensure sanitation and food standards are achieved.

  • Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable.

Requirements:

  • Previous leadership experience in the culinary field required  

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work well under pressure in a fast paced environment

  • Ability to work cohesively as part of a team

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

To finish your job application, please click HERE.

Human Resources Department
Pacific Place, 88 Queensway
Admiralty, Hong Kong.

or E-mail us your resume to mhrs.hkgdt.recruitment@marriott.com

Personal data collected would be used for recruitment purpose only

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws