Hitachi (Hong Kong) Ltd 香港日立有限公司招聘

Our company markets and sells products of both electrical home appliances These include air conditioner, refrigerator, washer, dehumidifier, small home appliances, personal care products, LCD projector,etc. Extensive technical support services are also offered for these products. We are now looking for high calibers to join our company.

Customer Service Representative/ Officer (Call Centre and Service Relation)

Responsibilities:

  • Handle and follow up customer enquiries ( Email / Phone )

  • Handle customer complaint in a professional manner

  • Handle administrative tasks in Service Administration Department

Requirements:

  • Diploma or above in any disciplines

  • Minimum 2 years of solid Customer Service Experience (experience in electronic industry is preferred )

  • Good command of spoken and written English, Cantonese and Mandarin

  • Proficient in PC knowledge in MS Office, Chinese word processing (Chongjie/Quick)

  • Detail-mined, self-motivated, strong interpersonal and communication skills

  • Being customer-focused, people-oriented, patient, cheerful and positive

  • High emotional maturity and able to work under pressure

Interested parties please send full resume with present and expected salary to HR Manager: recruit.hr@hitachi-hk.com.hk or whatsapp / phone 9473 2742 (Miss Yau).

Personal data provided by job applicants will be treated in strict confidence.  All information will only be used for recruitment related purpose.

Visit us at http://www.hitachi-hk.com.hk/ for more information.