Genting Hong Kong Limited 雲頂香港招聘

Genting Hong Kong is a leading corporation principally engaged in the business of cruise and cruise related operations along with leisure, entertainment and hospitality activities.

Taking on a bold initiative to grow the Asia-Pacific as an international cruise destination, Star Cruises has built its reputation on offering first-rate Asian hospitality through a fleet of six contemporary ships. Newly launched Dream Cruises will cater to the growing premium Asian cruise market while recently acquired Crystal Cruises is the world’s leading luxury cruise provider, having earned more “World’s Best” awards than any other cruise line, hotel, or resort in history.

Genting Hong Kong’s first foray in a land-based attraction, Resorts World Manila opened its doors in the Philippines to the public in August 2009. Resorts World Manila is one of the premier leisure brands under the Genting Group and the Philippines’ first one-stop, nonstop vacation spot for topnotch entertainment and world-class leisure alternatives, featuring three hotels including the all-suite Maxims Hotel, an iconic shopping mall, four high-end cinemas and a multi-purpose performing arts theatre.

Assistant Social Media Manager

This incumbent will be responsible for creating, maintaining and executing social media strategies and programs

Responsibilities:

  • The successful candidate perfectly masters and orchestrates all relevant social media channels, proposes yearly strategy, and executes innovative and effective actions

  • Develop and publish social media-optimised content and influencer content

  • Manage Facebook/Instagram advertising and maintain the Facebook community

  • Ensure consistency of local social media content plans across local markets, and facilitate implementation of guidelines from Headquarters through local adaptation

  • Steward the brand in the social media space to uphold the brand image

  • Coordinate with key internal stakeholders such as PR, Communications, Brand Marketing and Sales to ensure a holistic social media execution

  • Keep abreast of latest social media trends

  • Ensure all communication materials are legally vetted (if applicable)

Requirements:

  • Bachelor’s degree in Business, Marketing, or a related discipline required

  • Minimum 3 years of experience developing content and managing social media campaigns

  • Knowledge of popular social media platforms, including Facebook, WeChat, Weibo, Youku, YouTube, Instagram, is a must

  • Very strong writing skills; proficiency in spoken and written English, Cantonese and Mandarin

  • Team player with a collaborative working style

  • Experience gained in the travel, lifestyle or consumer products industry, especially with luxury/premium brands and a focus on the South East Asia market, is an advantage

  • Proficiency in spoken and written English, Cantonese and Mandarin

  • Proficiency in MS Office application

Manager - Project Management (E-Business - Digital Solutions)

This incumbent will support the AVP Digital Solutions on the new development and day-to-day management of all existing and upcoming e-commerce digital platforms, 3rd party agencies and vendors, with the goal to increase direct bookings and revenue via those platforms. He/She also coordinates with the regional e-business teams to synergize all E-Business strategies to maximize returns.

Responsibilities:

  • Responsible for the development, management and maintenance of the following digital platforms. They are:

    • Brand websites (desktop and mobile)

    • Brand mobile apps

    • Any new digital platforms

  • Works with 3rd party digital agencies to design, develop and maintain all digital platforms

  • User experience improvements on all digital platforms – strive to continuously improve the customer experience through customer feedback, A/B test result, web analytics, online research, survey, etc.

  • Manages all development projects of all digital platforms to ensure that projects are completed smoothly, on time and on budget.

  • Works with the regional E-Business teams to ensure that our digital platforms fully support their business efforts to maximize online conversions and bookings.

  • Works with onboard operations teams to ensure that our mobile apps are working seamlessly to optimize customer onboard experience, drive ancillary onboard spending and increase customer loyalty.

  • Any other projects, tasks or responsibilities assigned from time to time.

Requirements:

  • Degree in business studies, computer science or equivalent

  • 3 years’ experience in a digital marketing role, particularly in UX and UI, digital projects management, web analytics, etc.

  • Conversant with current digital marketing technologies and industry practices.

  • Strong project management skills and attention to details.

  • Strong analytical and problem solving skills. Ability to work under pressure.

  • Strong written and oral communication skills in English, Putonghua and Chinese.
     

Analyst - Retail Operations

This incumbent will works closely with the Department Head of Retail Operations to support all matters related to the smooth operations of the retail business onboard Genting Cruise Lines’ fleet of ships. The incumbent will also be responsible for the coordination matters with Genting Hong Kong’s Germany shipyard operations and suppliers.

Responsibilities:

  • Engage effectively with our German shipyards and suppliers for retail-specific projects for upcoming new ships, which requires native German language ability and substantial culture understanding

  • Liaise with vendors on new product, stock ordering and delivery arrangement

  • Monitor and work closely with shipboard team on stock replenishment

  • Submit purchase requisition and follow with purchasing on the order

  • Ensure all invoices, delivery notes and other finance related document are well processed in system to ensure payment fulfil payment terms

  • Perform sales, inventory and other ad hoc report generating

  • Ensure all new products are created in POS system with correct price, barcode and description

  • Update and maintain retail items in POS system

  • Coordinate with internal parties on stock transfer, event planning and promotion

  • Assist to follow up on consignment agreement with legal team

  • Other administration duties: submit visitor form and cabin request, data filing and entry, expenses claim

  • Handle other ad-hoc assignment

Requirements: 

  • Bachelor degree in the related field

  • Native English speaker with ability to speak German and have experience working with German shipbuilders or suppliers is a plus

  • Good PC skills in MS Excel, Word, PowerPoint

  • Good analytical and problem-solving skills with strong business acumen

  • Good team player with excellent communications skills

  • Able to work under pressure and meet tight deadlines

  • Immediately available is highly preferred

Interested parties please click  hk.recruit@gentinghk.com  to apply.

All application will be treated in strict confidence. The information provided will be used for selection purpose only. All information of unsuccessful applicants will be destroyed within 12 months.

For more information about us, please visit our website at http://www.gentinghk.com/