Estee Lauder 香港招聘


Assistant Retail HR Manager, Hong Kong & Macau


  • Reporting to the Retail Human Resources Manager, the Assistant Retail Manager provides and leads value-added people solutions or services, which enhance the retail employee experience in attraction, development, reward and retention, policies and procedure development and governance for the brands operating in Hong Kong and Macau

  • Provides advisory and consultative services to business leaders to drive retail operations excellence through an integrated approach which aligns business strategy and retail human capital strategy

  • As a solid change agent to provide oversight in ensuring consistent HR approaches and best practices are followed across the Hong Kong & Macau Affiliate.

  • Builds ELC Brands, including but not limited to Estee Lauder, Tom Ford Beauty, Clinique, Lab Series, M.A.C, Bobbi Brown, Origins, GlamGlow and La Mer, as the destinations of the best retail talents in Hong Kong and Macau.

  • Assesses and identifies talent capacity, capabilities, competencies, and knowledge gaps in the retail operations organization

  • Partners with Brand leaders, Sales Operations Teams and Brand Education Teams to develop specific programs to scale Store Manager Leadership and Service Excellence and to build retail talent capabilities.

  • Rides on ELC Compensation Philosophy, works with Brands and Regional C&B team to build a competitive, equitable and sustainable retail compensation and benefits structure and systems.

  • Regularly reviews Brands’ Commission Schemes to pay for Service Excellence and Performance

  • Work with Brand Heads, Sales Manager, Retail Manager and Education Manager to build best-in-class sales capabilities that increase productivity and enhance engagement of our retail talents

  • Assist or lead ad hoc initiatives or projects


  • University Bachelor’s Degree or above in business related disciplines

  • A self-starter with a minimum of 5 years’ proven HR Business Partnering experience in multi-brands retail organization a must

  • Solid experience in HR campaign development, project and change management with effective communication skills highly preferred

  • Dynamic, resourceful with strong analytical skills and commercial acumen combined with a drive for results and problem solving

  • Critical eye for details and processes as well as highly developed planning and organizational skills

  • Ability to work in a very fast paced, dynamic and highly visible work environment

  • Excellent verbal and written communication skills in English and Chinese

  • Computer literate, well-versed in Excel, PowerPoint and Chinese Word Processing

Distribution Centre Operation Manager, Supply Chain


  • Monitor 3PL performance from Inbound, VAS, replenishment, picking, delivery and return handling, in order to support the business in the local need and fulfill the local regulation.

  • Optimize shipments from sources and lead to improved cycle time and cost implications

  • Ensure the DC inventory record accurately including quantity, location and batch

  • Maintain effective communications with 3PL vendor, affiliate management, the regional logistics support team and customer

  • Prepare the reports for inventory review, KPI and cost analysis

  • Communicate with different local stakeholders from transportation, order management, inventory management, demand planning, supply chain to Regional stakeholder from process owner, Global Information System (GIS) to meet the business needs and organization change

  • Communicate with 3PL logistics vendor and ensure the appropriate resource is available to support the business volatility

  • Review the staff profile and develop a plan to train and do job rotation to strengthen the organization capabilities

  • Review the daily operations and develop a procedure to drive security and safety standard

  • Review the inventory profile and demand with Supply Chain team to plan for DC short and long term resources

  • Initiate and lead the project to drive the DC performance in both service level and cost efficiency


  • Degree holder in Supply Chain/Logistic Management

  • Over 10 years working experience in relevant field with at least 5 year experiences in managerial level

  • Solid experience in managing 3PL distribution & logistics vendor

  • In-depth knowledge of SAP WMS

  • Knowledge in Transportation Management System (TMS)

  • Systematic decision-making with good analytical skill

  • Strong planning skill with strategic mind

  • Excellent interpersonal skills and vendor management skill

  • Self-motived and able to work under pressure

  • Experience in automated warehouse operation is preferred

  • Proficiency in written and spoken English & Chinese. Mandarin is an advantage



  • 中五或以上程度

  • 具兩年或以上護膚品零售 / 皮膚護理工作經驗

  • 具高級品牌零售經驗者優先考慮

  • 積極主動,態度正面

  • 流利廣東話、普通話以及良好英語



  • 17天公眾假期

  • 12-24天有薪年假

  • 有薪產假/侍產假、婚假、恩恤假

  • 年終雙糧

  • 強積金僱主額外自願性供款

  • 員工及家屬醫療保險(中西醫門診及住院)

  • 員工牙科保健、人壽及意外保險

  • 員工自選免費產品及購物優惠

  • 生日及新婚自選產品

  • 介紹人獎金

  • 優厚花紅及佣金

  • 完善在職培訓

有意應徵者請致電招聘熱線 2378 0600或 提交履歷表