Chu Kong High-Speed Ferry Co., Ltd. 香港招聘

We are Management Company of Cotai Water Jet (金光飛航), mainly for passenger ferry service between Hong Kong and Macao. For more information, please visit to our website: http://www.cotaiwaterjet.com

General Manager (Terminal)

Job Responsibilities:

  • Oversee and monitor Daily Operations of Terminal and Ticketing

  • Responsible for communication and coordination with various departments to maintain the normal operation

  • On-the-spot inspection on assigned work and performance of both supervisors and team members, such as grooming standard, etiquette and terminology

  • Handling passenger complaints on the site, try to control within the limits of their authority

  • Strict implementation on Safety Management System and promote Safe Operation of the terminal according to the ISM

  • Responsible for formulating and revising departmental documents according to the requirements of ISO 9001:2008 Quality Management System of the company

Job Requirements:

  • Degree holder or above

  • Minimum 8 years’ experience, with at least 3 years supervisory solid experience in Tourism or Transportation industry is an advantage

  • Highly organized and capable to prioritize & cope with multi-tasks

  • Analytical, problem solving with good communication and presentation skills

  • Strong supervisory skills and sense of responsibilities and commitment

  • Proficient in MS Office applications including PowerPoint and Excel

  • Fluent in spoken and written in both English and Chinese

Customer Services Assistant / Ambassador

Job Description:

  • Act as ambassadors to provide great customer services at designated locations

  • Handle customer complaints

  • Escort Service to ensure a seamless boarding and arrival to our VIPs

  • Opportunities to assist some behind-the-scene customer service tasks

Requirements:

  • DSE or above

  • With relevant working experience is an advantage

  • Pleasant character with customer-oriented attitude

  • Good command of spoken in Cantonese, English & Mandarin

  • Proficient in MS Office applications including Excel and Words

  • Flexibility to work on shift schedules

票務員 (Ticketing Clerk)

職責:

  • 負責驗票、售票工作及處理顧客查詢

  • 須輪班、輪休

  • 每天工作 9 小時

資歷:

  • 中五程度;

  • 1年經驗

  • 良好粵語、普通話及英語

  • 具有基本電腦操作知識

  • 有售票或客戶服務經驗優先

福利:

  • 雙糧

  • 酌情性花紅

  • 牙科福利

  • 醫療福利

  • 膳食津貼

  • 員工旅行

  • 澳門酒店及船票優惠

本公司提供優厚的員工福利。有意者請將個人履歷、工作經驗、要求薪金及可到職日期電郵至 recruit@cotaiwaterjet.com