The Coffee Academics 香港招聘

We are a leader of specialty coffee in Hong Kong and Asia. We offer a platform for coffee connoisseurs and lovers to exchange their ideas. Our world­class baristas, innovative food menu and unique design ethos all contribute to raising the profile of Hong Kong’s already vibrant food and beverage culture.

At The Coffee Academics we cherish every relationship that we have built along the way in growing our brand. We seek positive and passionate individuals to join our team, and together we will prosper and share the success.

We are inviting talented individuals with passion to join and grow with the company.

www.the-coffeeacademics.com

Assistant Marketing Manager

Responsibilities:

  • Assist in driving marketing strategies and implement strategic marketing campaigns and partnerships to boost the Company's media presence and brand

  • Assist in driving and implement strategic PR campaigns for brand positioning and enhancing brand image and awareness

  • Liaise with different stakeholder both internal and external to execute campaigns/events and to drive sales revenue

  • Plan and compile press and promotional materials to enhance the awareness of the Company's brands, products, and promotion

  • Establish new and strengthen existing media relations to drive media opportunities and marketing partnership opportunities

  • Develop and implement both online and offline marketing campaign to promote our products to target customers, increase sales, traffic and brand visibility

  • Monitor the CRM systems and oversee the loyalty program pertaining to e-Wallet, Club Cards and other coupons.

  • Work closely with teammates to generate on-brand creative content, and share/archive accordingly

  • Define, collect and analyze data from reports to identify insights and propose action steps to ensure constant improvement and relevancy

  • Maintaining Hong Kong market Event calendars, recaps and photos

  • Create Monthly newsletters, for both internal and external members

  • Conduct regular market visit to develop monthly market intelligence report and proactively drive new events, retail marketing & promotion initiatives

Requirements:

  • knows and appreciate specialty coffee

  • creative agency background (to be able to hire/manage/guide all graphic designers (x2) and marketing executives (x2) for campaigns rollout and KPI)

  • good eye to arts and sophistication

  • decent PR network and resourceful

  • events knowledge and generally sociable

  • international scope and vision

  • tech-able: e-wallet, e-campaigns, app and wechat business platforms

  • F+B experience a plus

  • Overseas exposure is required

HR Development Manager

Responsibilities:

  • Handle whole recruitment process including advertisement posting, candidates screening and interview

  • Provide human resources advice to business units on their human resources planning

  • Build and maintain good communication with senior management

  • Monitor all headcount and recruitment budget

  • Formulate, implement and review HR policies and procedures

  • Develop Job Descriptions for all TCA positions

  • Conduct exit interviews on all staff

  • Conduct and create team building programs

  • Ensure individuals hired are a good brand identity and personality fit for TCA

  • Handle ad hoc assignments as required

Requirements:

  • Degree holder in HRM, Business Administration or related field

  • 4 years in managerial grade

  • Well-versed with Hong Kong Employment Ordinance and relevant regulations

  • Experiences gained in F&B / retail industry is required

  • Experience in handling payroll of outlet staff will be an advantage

  • Company Secretarial knowledge is preferable

  • Fluency in written and spoken English and Chinese (both Cantonese and Mandarin)

  • Overseas exposure is required

Human Resources Officer

Responsibilities:

  • Assist in all-rounded HR functions, including but not limited to recruitment and selection, compensation and benefits, performance management, employee relations, etc.

  • Handle frontline payroll, MPF and taxation

  • Participate in whole recruitment process

  • Handle ad-hoc assignments as required

Requirements:

  • Degree holder in HRM, Business Administration or related discipline

  • 2-3 years relevant working experience, hands-on payroll experience at F&B / retail / property management industry is a must

  • Familiar with Labour Ordinance an advantage

  • Proficient in Word, Excel, PowerPoint and Chinese word processing

  • Good command of both written and spoken English and Chinese

Retail Marketing Executive

Roles & Responsibilities:

  • Support the marketing team to strategize & execute retail experiences & special events at our 10+ Hong Kong outlets, within a 360 approach to ensure alignment between product marketing, social, retail operation and branding.

  • Produce high-quality events across multiple stores and pay attention to the smallest details.

  • Liaise with stakeholders on pre-event organization such as choice of venues, negotiations with partners/sponsors, scheduling and purchasing; transportation arrangements; delivery; budgeting.

  • Work closely with designer to develop compelling visuals (posters, menu inserts, tent cards, etc.) for each event and promotional campaign.

  • Work closely with the marketing team and other departments to ensure alignment of objectives and set up appropriate measurements of success.

  • Drive Hong Kong market’s multichannel promotion strategies to support key product launch, store opening, signature events and maintain brand competitiveness

  • Monitor and evaluate promotion programs and activities to measure effectiveness and recommendation of improvements as needed

  • Manage the timely output of all in-store, around-store print assets, including but not limited to menus, promotional posters, price tags, digital displays, wall displays.

  • Ensure that all in-store, around-store marketing surfaces are professionally and consistently displayed and updated.

  • Monitor My Google Business and Facebook for customer reviews and manage/organize appropriate responses for different complaint/compliment scenarios.

  • Assist in producing branded content or content templates for the Mainland Chinese market

  • Work with relevant parties to generate creative content for website, newsletter, blogs, print media and other owned channels

  • Collect and/or prepare Event recaps with pictures, video and written summaries of events.

Skills & Requirements:

  • Passion and rudimentary knowledge of Specialty Coffee

  • Bachelor Degree in Marketing, Business, English/Literature or other relevant fields

  • 2-3 years of hands-on relevant event or project management experience, ideally in retail or FMCG companies, services or related industries and/or agencies

  • Good command of written and spoken ability in both English and Chinese with strong interpersonal and problem solving skills.

  • Creative team player with detail-minded, good organizational and analytical skills & able to cope with fast-pace working environment

Barista / Server

Job Nature:

  • Responsible for providing a friendly & professional dining experience to our customers;

  • Preparation and serving of coffee & other beverages;

  • Present the characteristics of different coffee varieties and production methods to customers;

  • Maintain smooth and efficient operations in the restaurant area

Requirements:

  • Demonstrate proactive & positive quality service on site;

  • Relevant experience in western restaurants is an advantage;

  • Hard working and service-oriented with outgoing personality

  • Oversea exposure is an advantage

  • Excellent level of spoken and written English

  • Holding valid working permit in Hong Kong

  • Applicants with Working Holiday Visa are also welcome to apply

Supervisor

Responsibilities:

  • Responsible for the day-to-day operations of the restaurant

  • Lead, supervise, and coach service staff on delivering high quality customer service

  • Promote the company’s brand, products and services to the team and customers

  • Drive the team to achieve and exceed sales targets

  • Compile weekly and monthly reports

  • Motivate staff and develop team spirit

Requirements:

  • At least 3 years or above experience in the F&B industry of which 1 year in a supervisory role

  • Sales & customer-services focus

  • Strong leadership and able to foster a teamwork spirit

  • Good communication skills at all level

  • Good English and Chinese spoken and written skills

廚師 Cook

主要職責:

  • 於意式餐廳工作,協助預備食材及烹調食物;

  • 負責廚房衛生的日常工作,確保廚房以及設備和器具的整潔衛生

入職要求:

  • 具一年或以上西廚工作經驗者優先;

  • 主動及熱愛團隊工作;

  • 良好中英文溝通能力;

  • 經驗較多者將被考慮為高級廚師;

  • 歡迎有意投身飲食業工作者或修讀相關學科的應屆畢業生申請

福利:

  • 10天年假

  • 6 天例假

  • $1200 膳食津貼

  • $500 勤工獎

  • 達標獎金

  • 醫療福利

  • 員工購物優惠

We offer an attractive remuneration package and comprehensive fringe benefits to the right candidate.

Interested candidates, please send your detailed resume, your current and expected remuneration package to hr.hq@sirhudson.com.

(All personal data collected will be treated in strict confidential and used for recruitment purpose only)