CHINA CITIC BANK INTERNATIONAL 中信银行(國際)招聘

CHINA CITIC BANK INTERNATIONAL 中信银行(國際)招聘-01.png

Branch Service Officer

Responsibilities:

  • Assist Branch Service Manager to monitor counter service performance and motivate the team to achieve business target.

  • Maintain effective counter service operation and ensure smooth branch operation

  • Provide quality service to our customers

  • Support the Branch management to meet the assigned business target through cross-selling and promotion activities

Requirements:

  • Secondary education or above

  • Possession of IIQAS and/or other required qualifications under SFC for selling insurance and investment products will be an advantage

  • Minimum 1 years relevant experience at supervisory level  in retail banking operations

  • Good knowledge on banking products and services

  • Self-motivated and eager to provide quality customer service

  • Good interpersonal and communication skills

  • Good command of written and spoken English and Chinese (including Putonghua).

Counter Service Officer

Responsibilities:

  • Maintain effective counter service operation to ensure quality services are provided to our customers

  • Ensure smooth branch operation and achieve satisfactory audit rating through meeting all requirements of control and service standards

  • Contribute to the Bank’s success and uphold the Bank’s image by providing quality services to our customers and proactively giving feedback, ideas and recommendations for improvement

  • Support the Branch Manager in meeting the assigned business target through participating in branch selling and promotional activities

Requirements:

  • Secondary education or above

  • Possess branch counter service and customer service experience in banking field

  • Good knowledge in banking products and services

  • Self-motivated with good sales and service orientation

  • Good interpersonal and communication skill

  • Good command of written and spoken English and Chinese (including Putonghua)