Opening Late - 2019, ALVA HOTEL BY ROYAL is a new 618-room premium hotel, strategically located along the scenic Shing Mun River in Shatin, a dynamic attraction in Hong Kong known for its cultural and refreshing neighbourhood with 40 minutes away from Hong Kong International Airport by car.  The Hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for the mobile and adventurous travellers.  It has four restaurants and bars, a well-equipped gym, a rooftop thermostatic swimming pool and more.

Inspiring Opportunity Awaits….

Senior Sales Manager / Sales Manager / Assistant Sales Manager – Online & Travel Solutions


  • Monitor accounts revenue and business productions for T/T and wholesale accounts

  • Attend major travel functions and promotional events (i.e. trade shows) and promote sales (rooms, catering, and other facilities and services) for the Hotel

  • Plan sales trips and calls on accounts within the specific market areas

  • Review direct competition and conduct regular research

  • Maintain a high level of exposure for the Hotel in major market areas through direct sales, telephone and written communications

  • Participate in ad-hoc duties as assigned


  • Degree holder in Hospitality Management or related major/field

  • Minimum 3 years of work experience in hotel room sales

  • Self-motivated, detail-oriented with strong leadership skills

  • Strong customer development and relationship management skills

  • Good proficiency in written and spoken English and Chinese

Assistant Director of Sales – Online & Travel Solutions


  • Direct all sales activities, motivate and train T/T sales team to ensure their best performance

  • Establish and maintain files of major accounts and assist the Director of Sales & Marketing in maintaining the accounts management system

  • Develop and maintain Potential Clients Database for all familiarisation groups

  • Closely monitor accounts revenue and business production for T/T and wholesale accounts

  • Plan and execute sales trips to major market areas and report to the Director of Sales & Marketing on new potential markets that should be covered

  • Review competitions and analyse market changes. Under the direction of the Director of Sales & Marketing, implement proactive programs with the T/T sales managers to meet these changes, i.e.  political, economic or competitive changes in the market place

  • Assist in preparing marketing plan and actively participate in achieving the marketing budget

  • Participate in ad-hoc duties as assigned


  • Degree holder in Hospitality Management or related major/field.

  • Minimum 7 years of work experience in hotel room sales.

  • Self-motivated, detail-oriented with strong leadership skills.

  • Strong customer development and relationship management skills.

  • Good proficiency in written and spoken English and Chinese.

Sales Co-Ordinator – Corporate & MICE


  • Assist all sales action plans related to the market area as outlined in marketing plan

  • Establish and maintain files on major active accounts

  • Provide feedback to the Sales & Marketing team on market environment

  • Handle all incoming/out-going telephone and email enquiries

  • Perform related duties and special projects as assigned

  • Participate in ad-hoc duties as assigned


  • Higher Diploma or above in Hospitality Management or related major/field

  • Minimum 1 year of work experience in hospitality industry preferred

  • Self-motivated and detail-oriented

  • Good proficiency in written and spoken English and Chinese

Marketing & Communication Officer


  • Supervise research and collection of potential lead sources for all categories of business: corporate, tour, meetings and conventions as well as catering business.  Qualifies leads with respect to rotation pattern as they relate to type of business involved.

  • Review and maintain all market research sources such as journal clippings, trade publications, convention calendars, association directories, etc.

  • Assist the Director of Communications in updating information contained in the Marketing Plan and Director of Sales & Marketing Manual.


  • Excellent command in written and spoken English and Chinese (Cantonese and Putonghua). Native Putonghua proficiency preferred.

  • Computer literate and well-versed in Microsoft Office and Outlook. Hands-on experience in Photoshop, Illustrator and multi-media creative software highly preferred

  • Degree holder in Marketing, Digital Media Hotel Management, Business Translation or related discipline

  • Minimum 3 years of related working experience

Assistant Head Waiter / Waitress


  • Provide exceptional dining experience to guests

  • Enjoy engaging with guest from all around the world


  • 3 years relevant work experience in the same capacity

  • Service-oriented, self-motivated with good people management skills

  • Good Communication and interpersonal skills in both English and Chinese



  • Responsible for coffee making and fast food preparation and serving to our clients at PitStop at the Hotel

  • Serve our clients with courteous and professional communication skills


  • Minimum 1 year work experience in Food & Beverage operations

  • Good command of Cantonese, Mandarin and English

  • Shift duty is required



  • Direct and assist waiters/ waitresses in food servicing

  • Be familiar with the menu items and make recommendations to guests

  • Supervise and check the station and table settings


  • Minimum 3-5 years relevant experience in F&B industry

  • Presentable, enthusiastic and motivated

Head Host / Hostess


  • Assist Manager on daily reservation Team

  • To lead by example and provide a warm, personalized service to our customers by engaging with them and by adhering to Food and Beverage standards and in line all times.

  • Ensure that our guests are comfortable and welcome in a personable manner.

  • Handle restaurant reservations and table allocation, and present menus. Assist guest with table reservation and seating and ensure guests are served within specified time.


  • At least 3 year of related experience in the hotel industry

  • Good command of spoken English, Mandarin and Cantonese

  • Excellent communicator & outgoing personality

Head Waiter / Head Waitress


  • Responsible to assist with the efficient running of the department in line with the hotel standards and documented Standard of Operating Procedures.

  • Actively make wine recommendations to members and guests at restaurants and banquet function.

  • Maintain wine serving equipment in good cleanliness and condition.

  • Oversee the seating set up arrangement, table set up, cutting and presentation of food.


  • Minimum 5 years relevant experience with 2 years in a similar capacity

  • Open-minded, attentive to detail, adaptable, good communication skills and able to work under pressure

  • Self-motivated, responsible and have real passion in food and beverage service

  • Mature, independent and presentable

Host / Hostess


  • Perform and manage reception duties

  • Manage reservations, greet guests cordially, plan table placements and escort customers to their tables


  • At least 1 year of experience in relevant fields

  • Presentable, enthusiastic and motivated


  • Compassionate leave

  • Competitive pay

  • Dental plan

  • Discretionary bonus

  • Free duty meal

  • Insurance plan

  • Marriage leave

  • Medical plan

We offer career opportunities and excellent remuneration package to the right candidate. Please email your application letter and full resume with present and expected salary to Human Capital Department at or through

We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 4 weeks may consider their applications unsuccessful.

ALVA HOTEL BY ROYAL (Opening Late-2019)
1 Yuen Hong Street
Hong Kong